The case was done for my son, Ricardo, who was in an accident. He was involved in a one truck automobile accident. I had no problems at all, because they are real nice persons, every single one, even the secretaries. Anybody over in the office treated me like a human being. I don’t got no problem at all. Beautiful people, nice. Answered all my questions. Between 1 and 10, I say ’10′, that means 100% good. Real good. He answered all my questions, that’s the main thing, that’s my point. If he hadn’t answered something it’s like “what’s going on over here?” No, every question I asked he answered, and I feel that’s the right way. And this case, it resolved, and it was good, real good.